Tech Support Scams

 

Have you heard about...Tech Support Scams?

 

Here’s how they work:

You get a pop-up or other urgent message from someone saying your computer is infected. It might seem like the message comes from a well-known company like Microsoft or Apple, or maybe your internet service provider. It tells you there are viruses or other malware on your computer. It says you have to call a number or risk losing your personal data.
 
But is threat or the problem real? Judging by reports to the Federal Trade Commission, no. These are scammers who want to sell you useless services, steal your credit card number, or get access to your computer to install malware, which could then let them see everything on your computer.

Here’s what you can do:

1: Stop. Don't call a phone number or click a link. Don't send money, give your credit card number or give control of your computer to anyone who contacts you.

2: Pass this information on to a friend. You might know these pop-ups are fake, but chances are you know someone who doesn't.

Please Report Scams

If you spot a scam, please report it to the Federal Trade Commission (FTC). Your complaint can help protect other people. By reporting a scam, you can help FTC's investigators identify the impostors and stop them before they can get someone's hard-earned money. It really does make a difference.