COVID-19 Update

AVB Bank continues to monitor developments related to COVID-19, and we want to assure you that we are actively implementing best practices - as recommended by the Centers for Disease Control and Prevention (CDC) - in our branches and offices in an effort to better serve you. We are committed to keeping our customers and associates informed and remind you that the health and safety of our customers, community members and associates is our first priority. 

Our Branches

AVB is taking additional steps to ensure our branches and ATMs remain clean, and we are currently maintaining regular operations throughout our branch network. Please know this is a dynamic situation and if changes in operations occur, we will communicate those to you.
 

Banking Options

AVB offers a full array of digital banking tools and other options for self-service banking and round-the-clock access to your accounts. These services provide you with flexibility that is vital in these types of situations.
 
We encourage you to access your AVB accounts via:
*AVB Online Banking required. 
**First-time users or users that have not accessed the system in the last 30-days, will need authorization. 
 
If you have not enrolled in AVB Online Banking or need authorization to access AVB's 24-Hour Account Information, call 918.259.2777 or CONNECT ONLINE and AVB's Customer Accounting Department will assist you with accessing these systems. .       
 
 
Business customers needing Cash Management assistance can directly contact Jamie Wheeler, Vice President of Treasury Management, at 918.259.2740.
 
Assistance Available 
AVB also understands some customers may face financial difficulties as a result of COVID-19. If you need assistance, please contact us at 918.251.9611.
 
Additional Information
  • The safest place for your money is in an FDIC-insured bank. If you have questions about deposit insurance, contact us at 918.251.9611, call the Federal Deposit Insurance Corporation at 1.800.ASK.FDIC or 1.800.275.3342 or visit fdic.gov.
  • It is always best to consult with your trusted investment professional before changing investment strategy. 
  • Scammers may try to take advantage of this situation. If AVB contacts you via telephone, email or text message, we will never ask for your account numbers, Social Security Number, PIN or passwords.
  • Scams associated with COVID-19, offering preventative or medical products, may appear authentic and, also, could include emails or social media posts. Avoid accessing any communication with links. For current information about COVID-19, refer to the CDC - cdc.gov.
 
As you know, AVB was founded in 1905. For more than 115 years, we've taken great pride in serving our customers. We appreciate your trust. We share your concern about COVID-19. We remain committed to providing you with the best possible service. We appreciate the opportunity to continue to serve you. 
 
 
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