You will initially use your existing username and password. To keep the same password, it must meet the current password requirements, including uppercase and lowercase letters, a number, and a special character.

If the phone number or email shown is incorrect or missing, contact any AVB branch so your information can be updated. Keeping your contact information current is important for secure access.

You can use the Forgot Username or Forgot Password process and verify your identity with a one time code. After that, you can recover your username or create a new password.

Yes. At your first login, you will be prompted to enroll in eStatements. You can also choose to enroll later through the eStatements widget.

Yes. Your account activity, history, and eStatements will transfer over without any action required on your part.

Yes. Bill Pay will not be affected. Your payees, scheduled payments, and payment history will carry over automatically.

Account nicknames and certain account settings will not transfer. Once logged in, you can update those settings within digital banking.